Legal

Privacy Policy

Last updated: March 14, 2026

1. Introduction

Voteplay ("we", "us", or "our") operates the voteplay.app platform. This Privacy Policy explains how we collect, use, and protect information when you participate in polls and fan engagement activities on our platform.

2. Information We Collect

  • Session ID (sid) — a temporary identifier stored as a cookie that expires after 30 minutes, used to track a single browsing session.
  • Persistent ID (pid) — a long-term anonymous identifier stored as a cookie that expires after 365 days, used to recognise returning visitors.
  • Poll responses — the answers you submit to polls.
  • Email address — collected only when you voluntarily enter it to participate in a prize draw.
  • Referrer URL — the page you visited before arriving on our platform.
  • Ad engagement — whether you watched a video ad to completion.

3. How We Use Your Information

  • To operate polls and record your participation.
  • To administer prize draws and notify winners by email.
  • To measure platform performance and user engagement.
  • To deliver and measure the effectiveness of video advertisements.

4. Cookies

We use two first-party cookies:
NamePurposeExpiry
sidSession identification30 minutes
pidPersistent visitor identification365 days

We also use Google AdSense and Google IMA SDK which may set their own cookies for ad personalisation. Please refer to Google's Privacy Policy for details.

5. Data Sharing

We do not sell your personal data. We may share data with:
  • Google (ad serving via AdSense and IMA SDK).
  • Infrastructure providers (AWS) for hosting and storage.
  • Prize fulfilment partners, solely to deliver winnings.

6. Data Retention

  • Session data is retained for 90 days for analytics purposes.
  • Email addresses collected for prize draws are deleted within 30 days of the draw conclusion.
  • Anonymous identifiers (pid) are retained for up to 2 years.

7. Your Rights

Depending on your jurisdiction you may have the right to access, correct, or delete your personal data. To exercise these rights or to opt out of tracking, please contact us at [email protected]. You can also clear your cookies at any time through your browser settings.

8. Data Deletion Policy

You have the right to request the deletion of your personal data held by Voteplay at any time. To submit a deletion request:
  1. Send an email to [email protected] with the subject line "Data Deletion Request".
  2. Include the email address associated with your account and any relevant identifiers (e.g. the email used in a prize draw).
  3. We will acknowledge your request within 3 business days.

We are committed to completing all verified deletion requests within 14 days of receipt. Once deleted, your personal data will be permanently removed from our systems and cannot be recovered.

9. Children's Privacy

Our platform is not directed at children under the age of 13. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this policy from time to time. The "Last updated" date at the top of this page will reflect any changes.

11. Contact

If you have any questions about this Privacy Policy, please contact us at [email protected].